ACCESS RECOVERY

Let’s get you back into cvLX.

Work through these steps in order. Keep this page open while each action opens in a new tab.

  1. 1

    Try the cvLX menu

    A fresh menu page fixes most stale tabs and old sign-in links.

    Open cvLX Menu
  2. 2

    Reset your cvLX Access session

    This signs you out of Cloudflare Access for cvLX apps. In the new tab, wait for sign-out to finish, then return here.

    Reset cvLX Access

    It can take about 30 seconds for every cvLX app to recognize the reset.

  3. 3

    Sign in again

    Return to the menu and choose your Microsoft work account when prompted.

    Sign in to cvLX
  4. 4

    LAST RESORT

    Reset your Microsoft sign-in

    Use this only if the first three steps fail. Microsoft may also sign you out of Outlook, Teams, and other Microsoft 365 services in this browser.

    Sign out of Microsoft

    After Microsoft signs you out, return here and repeat step 3.

Still stuck?

Close old cvLX tabs, wait 30 seconds, and try again in a private or InPrivate browser window. If the issue continues, send IT a screenshot of the error and the cvLX address you were opening.